🛡️ Security & Malware Cleanup

Hacked Site?We Fix It Fast

We remove malware, infections, and security holes.
We'll restore your site's security in 2 hours or your money back.

Get Security Cleanup Quote →

The True Cost of a Hacked Website

Every hour your site stays compromised, the damage multiplies

95%
Traffic Loss

Google blocks 95% of traffic when they detect malware on your site

$8,200
Average Breach Cost

Average cost of malware cleanup, lost revenue, and reputation damage for small businesses

43%
Target Small Sites

43% of cyberattacks target small businesses who assume they're too small to hack

Every Minute Your Site Stays Hacked:

🔥More customer data being stolen
💸More revenue bleeding out
🚫Google blacklist becoming harder to remove
🕷️Hackers planting more backdoors
The longer you wait, the more expensive and difficult the cleanup becomes.

Emergency Warning Signs Your Site Is Hacked

If you see any of these symptoms, your site is likely compromised and needs immediate attention

🚨

Google Security Warning

"This site may be hacked" or "Deceptive site ahead" warning in search results. Google has detected malware and is blocking visitors from your site. Traffic drops to nearly zero overnight.

→ Critical: Lost traffic and revenue every minute
🔒

Locked Out of Admin

Can't log into WordPress dashboard. Password changed without your knowledge. Admin user deleted. New admin users you didn't create. You've been completely locked out of your own site.

→ Hacker has full control, time is critical
💉

Spam Links Everywhere

Weird pharmaceutical links appearing. Gambling ads injected. Foreign language content you didn't write. Hidden spam in footer or sidebar. Links to suspicious sites scattered throughout your pages.

→ SEO poisoning, Google will penalize you hard
🔀

Redirects to Sketchy Sites

Visitors automatically redirected to porn, malware, or scam sites. Mobile users redirected while desktop works fine. You see your site normally, but others get sent to dangerous pages. Cloaking hiding the redirects from you.

→ Destroying trust, reputation, and conversions
📧

Sending Spam Emails

Your site is sending thousands of spam emails. Host suspended your account for abuse. Email deliverability destroyed. Blacklisted by spam databases. Customer emails bouncing back.

→ Business communications completely crippled

Unexplained Files & Code

Random PHP files in your uploads folder. Files with gibberish names like "x7f3k2.php". Modified core WordPress files. Backdoors planted throughout your site. Base64 encoded code everywhere.

→ Persistent access for hackers to return anytime
🐌

Sudden Performance Drop

Site suddenly running extremely slow. Server resources maxed out. CPU usage spiking. Hosting sending warnings about resource usage. May be cryptocurrency miners or DDoS scripts.

→ Hidden crypto mining stealing your server resources
💳

Credit Card Theft Alerts

Customers reporting fraudulent charges after purchasing. Payment processor flagged your site. Checkout page has been compromised with skimmer scripts. Payment details being intercepted.

→ Legal liability and massive reputation damage

Every Type of Malware & Attack We Eliminate

We've seen and cleaned thousands of infections. No matter what hit your site, we know how to remove it.

Malware & Backdoors

Malicious code, hidden backdoors, web shells, rootkits, and persistent infections removed completely from all files and database

Pharma Hacks

Pharmaceutical spam links, Viagra/Cialis injections, hidden spam pages, SEO poisoning cleaned from database, posts, and theme files

Redirect Malware

Malicious redirects sending visitors to scam sites, porn, malware distributors, or affiliate spam. Including conditional redirects and cloaking.

Admin Account Hijacks

Unauthorized admin users deleted, compromised passwords changed, stolen access tokens revoked, access restored to legitimate owners only

Injected Spam Content

Spam comments, form submissions, hidden iframes, invisible text, injected advertising, and doorway pages removed completely

Credit Card Skimmers

Magecart attacks, payment form hijacking, checkout page malware, and credit card harvesting scripts eliminated from e-commerce sites

Defacement Attacks

Hacked homepages, political messages, religious propaganda, offensive content, ISIS flags, or completely replaced pages restored to original

Crypto Mining Scripts

Hidden cryptocurrency miners (Coinhive, Cryptoloot, etc.) stealing your server resources, slowing your site, and running up hosting bills

Database Infections

Malicious database entries, rogue admin users, spam posts, infected options, corrupted data, and SQL injections cleaned and repaired

Plugin Vulnerabilities

Exploited plugin security holes patched, vulnerable plugins updated or replaced with secure alternatives, attack vectors closed

File Permission Issues

Overly permissive file permissions (777) tightened to proper levels, write access removed where not needed to prevent future modifications

Blacklist Removal

Get your site removed from Google Safe Browsing, Norton Safe Web, McAfee, Sucuri, VirusTotal, and email spam blacklists

SEO Spam Injection

Japanese keyword hack, gibberish pages, cloaked content, spam sitemaps, fake Google search results, and hidden link networks removed

Brute Force Attacks

Stop ongoing login attacks, secure wp-login.php, implement rate limiting, block attacker IPs, change default admin username

File Upload Exploits

Malicious file uploads removed, upload directory permissions fixed, PHP execution in uploads disabled, file type restrictions implemented

Cross-Site Scripting (XSS)

Stored XSS attacks cleaned, input sanitization added, output encoding implemented, vulnerable forms and fields secured

SQL Injection Attacks

Database compromises repaired, injection points patched, prepared statements implemented, input validation strengthened

Remote Code Execution

RCE vulnerabilities patched, eval() and system() exploits removed, arbitrary code execution points eliminated

WordPress Security Specialists

Over 75% of the hacked sites we clean are WordPress. We know every common attack vector, exploit, and vulnerability. We've cleaned thousands of WordPress sites and prevented countless reinfections.

🎯How WordPress Sites Get Hacked

Vulnerable Plugins (54% of attacks)
Contact Form 7, Revolution Slider, WooCommerce, Yoast SEO, Elementor with known exploits
Weak Passwords (16% of attacks)
Admin username "admin" with password "admin123", common passwords, no two-factor authentication
Outdated WordPress Core (12% of attacks)
Running WordPress 4.x or 5.x with known security vulnerabilities, auto-updates disabled
Nulled Themes/Plugins (11% of attacks)
Pirated premium themes from sketchy sites with backdoors and malware pre-installed
File Upload Vulnerabilities (7% of attacks)
Contact forms, profile uploads, media library allowing PHP execution in uploads folder

🛡️Our WordPress Hardening Process

  • Complete malware scan (files, database, backups, themes, plugins)
  • Remove ALL malicious code, backdoors, and infected files
  • Update WordPress core to latest secure version
  • Update all plugins and themes (or find secure alternatives)
  • Change all passwords, salts, and security keys
  • Delete all unauthorized admin accounts and suspicious users
  • Disable file editing in WordPress admin
  • Implement Web Application Firewall (Wordfence or Sucuri)
  • Set correct file permissions (644 for files, 755 for folders)
  • Disable XML-RPC if not needed
  • Limit login attempts and add CAPTCHA
  • Change wp-login.php URL or add two-factor authentication
  • Remove vulnerable plugins and install secure replacements
  • Add security headers (X-Frame-Options, CSP, etc.)
  • Configure automatic security updates
  • Set up file integrity monitoring
  • Create clean backup before going live
  • Submit Google malware review request if blacklisted

Why WordPress Sites Get Reinfected

🚪
Backdoor Missed

Hackers plant multiple backdoors. Miss even one and they're back in within hours.

🔓
Vulnerability Not Patched

Cleaning malware without fixing the security hole that let them in guarantees reinfection.

💾
Infected Backup Restored

Restoring from a backup that already contained malware brings the infection back.

We find and eliminate ALL backdoors, patch every vulnerability, and verify backups are clean.
That's why our clients don't get reinfected.

Ready to Clean Your Hacked Site?

Get a free quote and we'll have your site secured in 2 hours

Get Your Security Quote →

We Secure All Platform Types

Not using WordPress? No problem. We handle security incidents for every major platform.

Wix Sites

Common Attack Vectors:

Unauthorized access, injected scripts, third-party app vulnerabilities, domain hijacking, form spam attacks

Our Security Response:

Remove unauthorized access, clean injected code, audit third-party apps, secure domain settings, implement spam protection

Squarespace Sites

Common Attack Vectors:

Unauthorized admin access, injected code in custom CSS/JS blocks, third-party integration exploits, domain hijacking

Our Security Response:

Restore legitimate access, remove injected code, audit integrations, secure domain and DNS settings, harden account security

Shopify Stores

Common Attack Vectors:

Malicious apps, theme code injection, payment skimmers, unauthorized admin access, customer data theft

Our Security Response:

Remove malicious apps, clean theme code, secure checkout process, verify no credit card skimmers, restore legitimate admin access

WooCommerce Stores

Common Attack Vectors:

Payment gateway hijacking, checkout page skimmers, plugin vulnerabilities, admin account takeover, customer data theft

Our Security Response:

Remove all skimmers, secure payment flow, update vulnerable plugins, clean admin accounts, implement security monitoring

Magento/Adobe Commerce

Common Attack Vectors:

Credit card skimmers (Magecart), admin panel breaches, database SQL injection, customer data theft, malicious extensions

Our Security Response:

Remove all skimmers, secure payment flow, apply security patches, clean admin accounts, audit extensions for malware

Other Website Platforms

Common Attack Vectors:

Code injection, unauthorized access, file upload exploits, session hijacking, spam attacks, domain hijacking

Our Security Response:

Full security review, remove all malware, patch vulnerabilities, implement security best practices, add monitoring

Our Complete Security Cleanup Process

1

Emergency Containment & Assessment

Immediately contain the infection by taking the site offline safely, creating a clean backup of current state, and blocking attacker IP addresses. We assess the full scope of the compromise.

Isolate
Take site offline or display maintenance page to stop further damage
Document
Capture evidence of infection before cleanup for analysis
Block
Stop attacker access by blocking IPs and changing credentials
2

Deep Malware Scan & Discovery

Use professional malware scanners and manual inspection to find every piece of malicious code, every backdoor, every infected file. We scan files, database, and server environment.

File System Scan
Scan every file for malware signatures, base64 encoding, eval() usage, suspicious functions
Database Analysis
Search database for malicious content, spam posts, rogue admin users, infected options
Backdoor Detection
Find ALL backdoors including web shells, file managers, upload scripts, remote access points
Server Environment
Check cron jobs, server configs, htaccess files, PHP configurations for malicious modifications
3

Complete Malware Removal

Remove every single piece of malicious code, infected file, backdoor, and compromised account. We don't miss anything because we use multiple scanning methods and manual verification.

What gets removed:
All malicious PHP, JavaScript, SQL code
Backdoor files and web shells
Spam posts and comments
Unauthorized admin accounts
Crypto miners and resource hogs
Redirect scripts and cloaking code
SEO spam and doorway pages
Credit card skimmers
4

Patch Vulnerabilities & Harden Security

Identify and patch the security holes that allowed the hack. Update software, fix vulnerable code, implement security hardening. This is what prevents reinfection.

🔐Access Security
  • → Change all passwords and keys
  • → Remove unauthorized users
  • → Add two-factor authentication
  • → Limit login attempts
📦Software Updates
  • → Update core platform
  • → Update all plugins/extensions
  • → Replace vulnerable components
  • → Remove unused plugins
🛡️Protection Layers
  • → Web Application Firewall
  • → Malware scanning service
  • → File integrity monitoring
  • → Security headers
⚙️Configuration
  • → Fix file permissions
  • → Disable dangerous functions
  • → Secure file uploads
  • → Harden server configs
5

Verify Cleanup & Test Everything

Run multiple verification scans, test all functionality, confirm no backdoors remain, and ensure the site works perfectly before bringing it back online.

🔍
Re-scan Everything
Multiple malware scanners confirm 100% clean
Test Functionality
All features working, no broken functionality
🎯
External Verification
VirusTotal, Sucuri, Google all report clean
6

Blacklist Removal & Monitoring Setup

Submit reconsideration requests to Google Safe Browsing and other blacklists, set up ongoing monitoring, provide documentation, and ensure you stay protected long-term.

Blacklist Removal:
  • Google Safe Browsing reconsideration
  • Norton Safe Web removal request
  • McAfee SiteAdvisor delisting
  • Email spam blacklist removal
You Receive:
  • Complete cleanup report
  • List of all vulnerabilities patched
  • Security best practices guide
  • Optional ongoing monitoring setup

Preventing Future Security Breaches

After we clean your site, we implement multiple layers of protection to prevent reinfection

🔐Access Security

  • Strong unique passwords for all accounts (minimum 16 characters)
  • Two-factor authentication on all admin accounts
  • Limited login attempts with automatic IP blocking
  • Admin username changed from default "admin"
  • Dashboard access restricted to specific IP addresses (optional)
  • Regular security key and salt rotation
  • Remove FTP access, use SFTP or SSH only
  • Unique database credentials separate from hosting

🛡️Platform Security

  • Automatic security updates for critical patches
  • All plugins, themes, and dependencies kept current
  • Vulnerable plugins replaced with secure alternatives
  • Remove all unused plugins, themes, and code
  • Web Application Firewall (Wordfence, Sucuri, or Cloudflare)
  • Malware scanning scheduled daily with alerts
  • File integrity monitoring for unauthorized changes
  • Security headers (CSP, X-Frame-Options, etc.)

💾Backup & Recovery

  • Automated daily backups to offsite location
  • Tested restore process (verify backups actually work)
  • Version history for recovery from any point in time
  • Database and file backups stored separately
  • Quick rollback capability if update causes issues
  • Backup integrity checks to prevent corrupt backups
  • Backup retention for 30+ days minimum
  • Backup stored outside of web root for security

📊Monitoring & Alerts

  • Real-time uptime monitoring with instant alerts
  • Email alerts if site goes down or becomes unreachable
  • File change detection and notifications for modifications
  • Security scan alerts for new threats or suspicious activity
  • Blacklist monitoring (Google, Norton, McAfee, Sucuri)
  • Login attempt monitoring for brute force attacks
  • Traffic spike alerts for possible DDoS attempts
  • SSL certificate expiration monitoring

Get Your Site Secured Now

Complete malware removal and security hardening

Fixed in 2 hours or less. Your site will be cleaner and safer than before the attack.

Security Cleanup FAQs

How do I know if my site is actually hacked or just having technical issues?

Common definitive signs include: Google security warnings in search results, spam content you didn't create, unauthorized admin users, files with suspicious names like "x7f3k2.php", redirects to other sites, locked out of admin, emails bouncing due to blacklisting, or warning messages from your host about malware. If you're seeing any of these, it's definitely a security compromise. We can do a free preliminary assessment if you're unsure. Send us your URL and describe what you're seeing.

Can you guarantee all malware will be removed and won't come back?

Yes. We perform comprehensive scans using multiple tools, manual code inspection, and check every possible hiding spot including files, database, cron jobs, and server configs. We remove all malicious code AND patch the vulnerabilities that allowed the hack. If any malware returns within 30 days due to something we missed, we'll clean it again for free. Our reinfection rate is under 2%, compared to the industry average of 30%+.

Will my site be down during the cleanup?

We work on a staging copy whenever possible, so your live site can stay online during most of the cleanup. For severe infections where the site is actively distributing malware or stealing customer data, we recommend taking it offline with a professional maintenance page while we work. In those cases, downtime is typically 1-2 hours maximum. If Google has already blacklisted you, your traffic is already blocked anyway, so taking the site offline briefly doesn't hurt more than the blacklist already is.

How long does it take to get off Google's blacklist?

After we completely clean your site, we submit a reconsideration request to Google Safe Browsing. Google typically reviews within 24-72 hours and removes the warning if the site is truly clean. We handle this entire process for you, including the technical verification Google requires. We also monitor the delisting to confirm when it happens. Some blacklists like Norton and McAfee are faster, usually within 24 hours. Email blacklists can take 7-14 days.

What if my site gets hacked again after you clean it?

This is very unlikely because we don't just remove malware, we patch all the vulnerabilities that let hackers in. We update software, replace vulnerable plugins, fix weak passwords, add firewalls, and implement security hardening. However, if your site is reinfected within 30 days after our cleanup, we'll clean it again at no charge. We also offer ongoing managed security services where we monitor your site 24/7 and respond immediately to any security incidents.

Do you offer ongoing security monitoring after cleanup?

Yes. As part of our cleanup, we install security monitoring tools that watch for file changes, malware, and suspicious activity. We can also provide ongoing managed security services where our team monitors your site 24/7, applies security updates, responds to incidents immediately, and provides monthly security reports. This is ideal if you want continuous protection and don't have in-house security expertise. Ask us about our security retainer packages starting at $99/month.

My web host says they'll clean it. Should I use them instead?

Most hosts offer basic malware scanning as a courtesy, but they typically just restore from an old backup or do a superficial automated cleanup that misses backdoors. We do comprehensive manual inspection, find and remove ALL backdoors, patch the vulnerabilities, implement security hardening, and handle Google blacklist removal. Many of our clients come to us after their host's cleanup failed or the site got immediately reinfected. We're specialists who do this full-time.

Can you recover customer data or find out what information was stolen?

We can analyze server logs, database changes, and malware code to determine what the attackers accessed and potentially stole. For e-commerce sites, we check specifically for credit card skimmers and can tell you if payment data may have been compromised. We'll provide a detailed report of what we find. If customer data was stolen, you may have legal notification requirements under GDPR, CCPA, and similar laws, and we can help you understand what happened so you can properly notify affected customers and authorities if required.

What's the difference between your cleanup and security plugins like Wordfence?

Security plugins are great for prevention and catching some infections, but they can't remove sophisticated malware or deeply embedded backdoors. When Wordfence finds malware it can't automatically clean, you need human experts. We use professional malware scanners PLUS manual code inspection to find hidden backdoors that automated tools miss. We also patch the underlying vulnerabilities and implement custom security hardening. Think of security plugins as locks on your doors, and our service as forensic investigation plus repair after a break-in.