Privacy Policy

hidden (“hidden,” “we,” “us,” or “our”) operates instantnerds.com and any related services, tools, products, or applications (collectively, the “Platform”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains:

• What information we collect
• How we use, share, and store that information
• Your rights and choices
• How to contact us

By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please discontinue use of our site and services.

1. Who We Are & Contact Information

hidden is operated by:

If you reside in the EU, EEA, or UK, we act as the “data controller” for your personal information under GDPR.

2. International Use

Unlike some services, hidden is available globally, including but not limited to:

• United States
• Canada
• European Union (Germany, France, Spain, Italy, Netherlands, etc.)
• United Kingdom
• Australia
• Other permitted regions

We comply with applicable privacy regulations for users in these jurisdictions, including GDPR, CCPA/CPRA, and other emerging privacy laws.

3. Children’s Privacy

• The Platform is not intended for individuals under 16 (or under the minimum legal age in your jurisdiction).
• We do not knowingly collect data from children.
• If you believe a minor has provided us information, contact us and we will delete it.

4. Information We Collect

We collect the following categories of information:

4.1 Information You Provide

When you interact with our Platform, including submitting forms, creating an account, requesting help, or contacting us:

• Name
• Email address
• Phone number
• Company or website (optional)
• Any details you provide about your technical issue or request
• Payment information (processed securely by trusted third-party processors; we do not store full credit card data)
• Attachments or links you choose to upload
• Account credentials (if applicable)

4.2 Automatically Collected Information

We may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• Language
• Time zone
• Usage logs (pages visited, interactions, referral URLs, timestamps)
• General location (city/country-level, not precise GPS)

4.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Measure analytics
• Enhance security
• Deliver and personalize content
• Provide advertising relevant to you

See our Cookie Notice for detailed cookie purposes.

5. How We Use Your Information

We use personal information to:

• Provide, maintain, and improve our Platform
• Communicate with you about your requests, questions, or technical issues
• Provide technical assistance, troubleshooting, or advice
• Process payments
• Detect security risks, fraud, or misuse
• Improve our services and user experience
• Comply with legal obligations
• Send you updates, product information, or marketing (you may opt out)

For EU/UK users, the lawful bases we rely on include: Contract, Legitimate Interests, Legal Obligations, and Consent (where required).

6. Sharing Your Information

We do not sell your personal information.

We share information only with:

6.1 Service Providers

Third-party vendors who help us operate the Platform, including:

• Hosting providers
• Analytics providers
• Customer support tools
• Payment processors
• Email and communication platforms
• Security services

These providers may only use your information to perform tasks on our behalf.

6.2 Legal or Compliance Requirements

We may disclose information when required by law, enforcement requests, court orders, or governmental authorities.

6.3 Business Transfers

If hidden is involved in a merger, acquisition, or asset sale, your information may be transferred.

6.4 With Your Consent

We may share information if you explicitly direct us to.

7. International Transfers

• Your information may be transferred and processed outside your country.
• We use approved safeguards (e.g., Standard Contractual Clauses) for EU/EEA/UK transfers.

8. Data Retention

We retain information only as long as needed to:

• Provide the services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion at any time (see Rights section below).

9. User Rights & Controls

Your rights depend on your jurisdiction.

9.1 For EU/EEA/UK Users (GDPR)

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
• File a complaint with your supervisory authority

Requests can be submitted to: [email protected]

9.2 For California Residents (CCPA/CPRA)

You have the right to:

• Know categories of personal information collected
• Access specific pieces of information
• Request deletion
• Correct inaccurate information
• Opt out of the sale or sharing of personal data
• Receive equal service regardless of choices

Submit requests via email: [email protected]

9.3 Nevada Residents

You may opt out of the “sale” of covered information. Email us at [email protected] with “Nevada Privacy Request.”

10. Security

• We use industry-standard administrative, physical, and technical controls to protect your information.
• However, no transmission over the Internet is 100% secure.
• You use the Platform at your own risk.

11. Your Choices: Opt-Outs

You may:

• Disable cookies in your browser
• Unsubscribe from marketing emails
• Request access, deletion, or correction
• Request that we stop certain processing

Instructions vary by browser; links are provided in our Cookie Notice.

12. Third-Party Links

• The Platform may contain links to external websites.
• We are not responsible for their privacy practices.

13. Updates to This Privacy Policy

• We may update this Policy periodically.
• The “Last Updated” date reflects the newest version.
• Continued use of the Platform constitutes acceptance of changes.

14. Contact Us

For any privacy-related requests or questions: