How Instant Nerds Works

Fast, fixed-price website fixes with a 2-hour guarantee. Here's exactly how we do it.

Our 5-Step Process

From quote request to completed fix in record time

1

You Submit Your Request

Tell us what's broken on your website. Whether it's a bug, slow performance, security issue, or broken feature, just describe the problem and we'll take care of the rest.

Pro tip: The more detail you provide, the faster we can assess and quote your fix. Include screenshots, error messages, or URLs where the issue appears.

2

We Evaluate & Send a Quote

Our team reviews your request and sends you a flat-rate quote via email. No surprises, no hourly billing, just one clear price.

Fixed Pricing

Most fixes: $49 to $149

Quick Turnaround

You'll receive your quote quickly

3

You Approve

Review the quote and decide if it works for you. If you approve, complete payment and we'll get started immediately. If not, no worries, there's no obligation.

100% transparent: You know the exact cost before we start any work. No hidden fees, no surprise charges.

4

Your Fix Begins

We verify your website credentials, send you a "Job Started" email, and our team begins working on your fix immediately.

When does the 2-hour timer start?

The countdown begins the moment we send you the "Job Started" email, not when you submit your request or approve the quote.

5

Review & Delivery

We complete your fix within 2 hours and send you the results. Review the work, test it, and if you're not satisfied, you get a full refund. No questions asked.

Our guarantee: If we can't fix it in 2 hours, you get 100% of your money back. We're that confident in our process.

What You Get

Lightning-Fast Fixes

Your site is fixed in 2 hours or less. No waiting days or weeks for repairs.

Clear, Fixed Pricing

One flat rate per fix. No hourly billing, no surprise charges, no hidden fees.

Full Refund Guarantee

If we can't fix it in 2 hours, you get 100% of your money back. No questions asked.

Expert Team

Experienced developers who specialize in rapid troubleshooting and repair.

No Upselling

We fix what's broken. No pushy sales tactics or unnecessary add-ons.

We Keep You Updated

We'll email you when we start, and again when your fix is ready to review.

Why We Can Fix Sites So Fast

People often wonder how we can guarantee 2-hour fixes. Here's the secret:

Specialized Focus

We only take on fixes we know we can complete quickly. No complex rebuilds or long-term projects.

Battle-Tested Systems

We've seen thousands of site issues. Our team knows exactly where to look and how to fix common problems fast.

Dedicated Team

When we start your fix, our team is 100% focused on your site. No distractions, no multitasking.

Common Questions

What if my fix takes longer than 2 hours?
You get a full refund, no questions asked. We only charge you if we can complete the fix within our 2-hour guarantee period.
When does the 2-hour timer actually start?
The countdown begins when we send you the "Job Started" email, after you've approved the quote, made payment, and we've verified your website credentials. This typically happens within 30 minutes during business hours, Monday to Friday, 9am to 6pm EST.
What types of fixes can you do in 2 hours?
Most common website issues: broken forms, plugin errors, mobile responsiveness problems, slow loading speeds, layout issues, security patches, and small feature additions. If your issue is more complex, we'll let you know upfront during the quoting process.
Do I need to provide website access?
Yes. After you approve the quote and pay, we'll need your admin credentials or FTP/hosting access to fix the issue. We treat all access information as strictly confidential and use secure methods to handle your credentials.
View our full guarantee

Ready to Get Your Site Fixed?

Submit a quote request now and get a fixed-price estimate. No obligation, no hassle.

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